Reference

What You Agree To When You Use ceri128

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how deposits via DANA, OVO, and GoPay are handled to how disputes are raised.

Account EligibilityPayment Terms: DANA, OVO, GoPayWithdrawal ConditionsAccount Suspension RulesDispute Process

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HOW WE OPERATE

How ceri128 Handles Your Account and Data

We handle your account information according to the practices described here. These apply from the moment you register through to any account closure request. If something changes about how we store or use your data, we will update this section and notify you via the email address on your account.

Data Retention We retain account records, transaction history including DANA, OVO, and GoPay deposits, and verification documents for the period required by our operating obligations and applicable jurisdiction rules.

Account Security Your account is protected by a one-time PIN sent to your registered mobile number at each login. Never share this code. If you suspect unauthorised access, contact support immediately through live chat.

Cookie Use We use session and preference cookies to keep you logged in and remember your lobby settings. You can manage cookie preferences from your browser settings at any time without affecting your account balance.

Requesting Changes To update your registered e-wallet — for example switching from OVO to GoPay as your primary withdrawal method — submit a request through the Account Settings page and complete the re-verification step.

What These Terms Actually Cover

ceri128 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on ceri128, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — placing bets, depositing funds, requesting withdrawals, and contacting support. Deposits made through DANA, OVO, or GoPay are

1
processed according to the payment rules outlined in your account dashboard; we do not accept deposits from accounts that are not verified in your name. Withdrawals follow a verification step where your account wallet and registered e-wallet details must match before any transfer is approved —
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this applies whether you withdraw to DANA, OVO, or GoPay. We may update these terms at any time. When we do, a notice will appear on the site and the updated version takes effect immediately upon posting. Continued use of your account after an update means
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you accept the revised terms. These terms are governed by the jurisdiction applicable to your region; where local law restricts access, these terms do not grant eligibility. Players in Bekasi and other parts of Indonesia should verify their eligibility under local law before proceeding. Any section
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of these terms found unenforceable does not affect the remaining sections.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If you have a question about how a specific term applies to your account, or you need clarification before you proceed with a transaction, our support team handles these requests directly. Reach us through any of the channels below and reference your account ID so we can pull your record without delays.

Team online

Live Chat

Open the chat widget from any page while logged in. Our team can walk you through how a specific term applies to your DANA, OVO, or GoPay transaction in real time.

Email Support

Send a detailed query to our support address found in your account settings. Include your registered e-wallet and a description of the terms clause you need clarified.

Account Help Centre

Log in and visit the Help section to find answers to common account and payment questions, including how verification works before a withdrawal is processed.

Common Questions About These Terms

These are the questions we see most often about how our terms apply to accounts and transactions. If your question is not here, use live chat or the Help Centre in your account.

Yes. All payment methods — including DANA, OVO, and GoPay — fall under the same account terms. The payment rules section covers how each deposit is matched to your verified account wallet.

We post a notice on the site when terms change and the update takes effect immediately. Continuing to use your account after the notice is posted means you accept the updated version in full.

Yes. Submit a closure request through Account Settings. We will process the closure and retain only the records we are obligated to keep under our jurisdiction requirements; the rest is removed.

Withdrawals are checked to confirm your registered e-wallet matches the account on file. If your OVO or GoPay details have changed since registration, you will need to re-verify before the transfer is approved.

Access and eligibility depend on local law. These terms apply where access is permitted under local regulations. We do not extend eligibility to regions where local law restricts it.

Contact support via live chat and provide your account ID plus the transaction date and amount. Our team will check the record against your DANA, OVO, or GoPay deposit log and respond with findings.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use ceri128

How ceri128 Handles Your Account and Data

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Do these terms apply if I deposit using DANA or GoPay?

02 What happens if ceri128 updates the terms while my account is active?

03 Can I close my account and request a data deletion?

04 Why was my withdrawal held for verification?

05 Are these terms the same for all regions in Indonesia?

06 How do I dispute a transaction I do not recognise on my account?

Terms & Conditions

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