Reference

How ceri128 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and browse our lobby — and how we keep that data secure.

Account data protectedDANA, OVO, GoPay payment data securedCookie controls availableData access requests acceptedIndonesia-region policy

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a set of concrete technical and process controls to your data. Below are the four areas that matter most to your account: how payment data is handled, how cookies work on our site, how we secure your login, and how long we keep your records before deletion.

Payment Data Handling

DANA, OVO, and GoPay transaction details are transmitted over encrypted connections. We retain only the reference and amount — never your wallet login credentials or full account number.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust or block non-essential cookies through your browser settings at any time.

Login and Account Security

Each login triggers an OTP sent to your registered mobile number. If we detect a new device or unusual IP, access is held until you verify. This applies whether you are in Bekasi or anywhere else in Indonesia.

Retention and Deletion

Account data is kept while your account is active. If you close your account, transactional records are retained only as required by applicable obligations, then deleted on a set schedule.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about how your data is handled, want to request a correction, or need to know what we hold on your account, reach out through any of the channels below. Our support team can also help if you believe your data has been processed incorrectly or if you want to close your account and understand what happens to your records afterward.

What We Collect and Why We Collect It

ceri128 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, and the mobile number tied to your account. During any transaction — whether you top up via DANA, OVO, or GoPay — we log the payment method, reference number, and transaction timestamp. We do not store your

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full e-wallet PIN or password; those stay inside your wallet app. We also collect device data: browser type, IP address, and session activity. This helps us detect unusual login patterns and keep your account secure. If you contact our support team, the conversation is recorded and
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held for a defined retention period so we can resolve follow-up queries. We share data with payment processors only to complete your transaction, and with fraud-prevention services only where required. We do not sell your personal data to third parties for marketing. Data retention periods vary
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by category: account data is held while your account remains active, and transaction records are kept as required by applicable obligations. You may request a copy of your data or ask us to correct inaccurate records at any time through the account help channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About Privacy at ceri128

These are the questions we hear most from account holders about how their data is used, stored, and accessed. If your question is not covered here, use the live chat or account help channel to get a direct answer.

We collect your name, email, registered mobile number, and device details at signup. Payment data — such as your DANA or OVO reference numbers — is added each time you transact.

No. We never store your e-wallet PIN or password. Only the transaction reference, amount, and timestamp are recorded on our end to confirm your deposit or withdrawal.

Yes. Submit a data access request through Account Settings or via email support. Include your registered mobile number. We will respond within the timeframe set by applicable data handling rules.

Contact us through live chat or email with the specific detail you want corrected. Deletion requests for account data are processed after account closure, subject to mandatory retention requirements.

We share payment data only with processors like DANA, OVO, and GoPay to complete your transaction. We do not sell or pass your personal data to marketing companies or unrelated third parties.

Active account data is held as long as your account remains open. Transaction records are kept for a period required by applicable rules after closure, then deleted on a scheduled basis.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoGoal Quick Arena InfoFAQ

How ceri128 Handles Your Personal Data

Data Handling, Cookies and Account Security

Payment Data Handling

Cookie Controls

Login and Account Security

Retention and Deletion

How to Reach Us About This Policy

Your Questions About Privacy at ceri128

01 What personal data does ceri128 collect when I open an account?

02 Does ceri128 store my DANA, OVO, or GoPay login credentials?

03 Can I request a copy of the data ceri128 holds on me?

04 How do I ask ceri128 to correct or delete my personal data?

05 Does ceri128 share my data with third parties?

06 How long does ceri128 keep my account and transaction records?

Privacy Policy

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